Please reach out to us straight away at bark@BusterBox.com and we will replace the defective product. We believe in keeping an open dialogue with all members of our pack so if there is an issue with any of the products you receive feel free to drop us a line. After all, we want every pup to be happy too!
Articles in this section
- What comes in a BusterBox?
- What is BusterBox?
- Tapo Camera
- Do you do boxes for puppies?
- How do I earn BusterBox Credit?
- Loyalty program
- Will you tell me the items coming in my box ahead of time? Can my dog choose?
- Where are the items made? Are they safe for my dog?
- What if my dog doesn't love something in the BusterBox? Can I exchange it?
- How do I return a defective product?